Vivavasca is dedicated to delivering your sanitary ware products promptly and efficiently. We offer free shipping on all orders within India, ensuring that you receive your products without any additional charges.
Delivery Timeline
Our standard delivery time is 10 to 12 business days from the date of order placement. However, delivery times may vary depending on your location and the availability of the product. Rest assured, we strive to deliver your order as quickly as possible.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking ID and a link to track your order’s journey. You can also track your order directly on our website by entering your order ID on the ‘Track Your Order’ page.
Shipping Partners
We have partnered with reputable courier services to ensure the safe and timely delivery of your products. Our courier partners handle your packages with care to ensure they arrive in pristine condition.
Delivery Address
Please ensure that the delivery address provided at the time of order placement is accurate and complete. We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address information.
Change of Delivery Address
If you need to change the delivery address after placing your order, please contact our customer support team immediately. We will do our best to accommodate your request, but please note that changes may not be possible once the order is shipped.
Order Cancellation
If you wish to cancel your order, please contact us within 24 hours of placing the order. Once the order is shipped, it cannot be canceled.
Contact Us
If you have any questions or need assistance regarding your order or delivery, please feel free to contact our customer support team at support@vivavasca.com or call us at +91-8433861643. We are here to help you!
